Give every partner their own view of the same order.
Customers want status, documents and reorders without phoning you. Portals give them that, and give your team its time back.
Does this sound familiar?
- Customers phone or email to ask where their order is
- Your team sends the same documents again and again
- Resellers need your range under their own brand
- Different people may see different prices and data
Customer/ ORD-2291Example data
- Status: at sea
- Arrives 14 Dec
- Proforma ready to open
Reseller/ ORD-2291Example data
- Sold under own brand
- Status: at sea
- Own customer: Harbour Retail
Back office/ ORD-2291Example data
- Container EX-40218
- Invoice to be sent
- Agent and customer linked
What goes on the manifest.
- Customer portals
- Ordering, order status, documents and order value per currency.
- Roles and rights
- Admins, colleagues, agents and customers each see only what they should.
- White-label portals
- Your catalogue and order flow under a reseller's name and design.
- Document access
- Quotes, proformas, backorders and invoices in one place.
LIVE
Where this already runs.
A customer portal for an FMCG distributor has been live since September 2026.
What people ask first.
- What can a customer do in the portal?
- Place orders, follow order status, view documents such as quotes, proformas, backorders and invoices, and see order value per currency.
- Can a reseller use the portal under their own brand?
- Yes. A white-label portal shows your catalogue and order flow under the reseller's name and design.
- Who sees which prices and data?
- You decide with roles and rights. Admins, colleagues, agents and customers each see only what is meant for them.
Further reading
- A B2B order portal instead of email and spreadsheet ordersWhat goes wrong with orders by email and spreadsheet, and what a B2B order portal changes for pricing, stock, order status and documents.
- A reseller portal: prices and margins per roleHow a reseller portal shows prices and margins per role: what a customer, agent, reseller and administrator see, and who may place orders.
Show us where your orders get stuck.
Tell us how an order moves through your business today. We will tell you honestly what is worth building.